Troubleshooting the Touchscreen Diary

If your club has the Touchscreen Diary option, and it is not loading correctly, these are the troubleshooting steps to follow:

1. Check the main Diary TV is working, this confirms the problem is only with one device
2. Confirm others computers at the club have internet access
3. Restart the TV and media box by switching off/on at the wall
4. Check if someone has moved or unplugged the network cable or router

If the problem persists, contact the Bowlr Support Team by creating a support ticket from within the Bowlr system, so we are made aware of the problem and will check systems on our side.